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What is ClimateQUAL®?

ClimateQUAL®: Organizational Climate and Diversity Assessment is an assessment of library staff perceptions concerning (a) their library's commitment to the principles of diversity, (b) organizational policies and procedures, and (c) staff attitudes. It is an online survey with questions designed to understand the impact perceptions have on service quality in a library setting.


Access the informational video, and learn ClimateQUAL®'s history and benefits to your institution ...more


Explore the climate scales measured by the ClimateQUAL® survey...more


Answers to commonly asked questions about the ClimateQUAL® survey...more

ClimateQUAL® aims to:

  • Foster a culture of healthy organizational climate and diversity;
  • Help libraries better understand staff perceptions of organizational climate and diversity;
  • Facilitate the on-going collection and interpretation of staff feedback;
  • Identify best practices in managing organizational climate; and
  • Enable libraries to interpret and act on data.

Your Gift to the Community

Interested in sharing your organizational improvement strategies? ARL invites you to share your resources, activities, ideas, etc. related to organizational climate and diversity assessment. Please forward all materials to climatequal@arl.org.